---
title: 2.1 Call Details
description: 2.1 Call Details
---

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# 2.1 Call Details

The Call Details area is where information given by the caller, walk-in, etc., can be entered into CAD.

 

| **Text Field** | **List Value** | **Description** |
| --- | --- | --- |
| Date | No | The numeric value for the Date and Time the incident started. |
| Event Nbr. | No | CAD Event number used to track the incident. |
| Report Nbr. | No | Auto fills when you have issued a report to show the linked case number |
| Rec’d Via | Yes | Indicated how the call was received by dispatch or the communications officer. |
| Initial Incident | Yes | An abbreviated code associated with a description of an incident. |
| Street Nbr | No | A numeric value representing a location that resides on a street. |
| Street | Yes | The name of the street. This name can either be associated with the location codes or used on its own. |
| Common Name | Yes | An abbreviated code associated with a description of a location |
| Priority | Yes | The numeric value given to the call represents the severity of the incident. This value is set up in the crime/incident code list. |
| Location Detail | No | Any further details of the location that need to be recorded and are not included in the description of the location. |
| Apt Nbr | No | The numeric value represents an apartment within a larger apartment complex. |
| City | No | The Name of the city where the incident occurred. |
| State | Yes | The State where the incident occurred. Values are taken from the Code List. |
| Zip | No | Zip Code for the area the incident occurred. |
| County | Yes | County where the location occurred. |
| RP First Name | No | The first name of the individual(s) who are reporting the incident. |
| Last/Business Name | No | Last name of the individual(s) who are reporting the incident or the business where the incident involves |
| Phone | No | The phone number of the reporting party |
| Address | No | The address of the reporting party |
| Public Information | No | Large text field used for summarizing the events of the incident. This field is included in the Media Log |
| Notes | No | Line-item text log to record any sensitive information not to be included in the Media Log. Each line item will have a time stamp to show when it was added. |
| Disposition | Yes | Indicates how the call was closed. |
| Final Incident | Yes | An abbreviated code associated with a description of an incident. Used if the final incident differs from the initial incident. |
| Issue Report | No | Button to allow the dispatcher to issue an ARMS report to an officer. |

 

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