--- title: Can I change the priority of a call on the fly? description: Can I change the priority of a call on the fly? --- [Skip to content](https://kb.arms.com/arms/can-i-change-the-priority-of-a-call-on-the-fly#main-content) English Show submenu for translations ![](https://kb.arms.com/hubfs/ARMS-Logotype_horizontal-transparent_background-light_mode.svg) Open main navigation Close main navigation - English Show submenu for translations - [Customer Portal](https://helpdesk.arms.com/tickets) [Customer Portal](https://helpdesk.arms.com/tickets?hsLang=en) How can we help you? - There are no suggestions because the search field is empty. 1. [ARMS](https://kb.arms.com/arms?hsLang=en) 2. [Dispatcher](https://kb.arms.com/arms/dispatcher?hsLang=en) 3. [Dispatcher FAQs - Feature Questions](https://kb.arms.com/arms/dispatcher?hsLang=en#dispatcher-faqs-feature-questions) # Can I change the priority of a call on the fly? If the need arises, you can modify the priority of an incident from CAD itself. 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