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Can I limit who can view a case (for Internal Investigations or other purposes)?

1. Go to File >> Set-Up >> User Access 

2. Modify for the desired user >> (Scroll to 'Confidential Records' and uncheck access for all users who you do not want to be able to review confidential cases).

 

3. Along with the second step, when you are in the Case Management section, you will see a label named "Restrictions". You will see a checkbox for "Confidential". Check this to allow only investigators who have access to view confidential cases.