--- title: "FAQ: Event Code: 3005 -- 'Site is warming up' then timing out" description: "FAQ: Event Code: 3005 -- 'Site is warming up' then timing out" --- [Skip to content](https://kb.arms.com/arms/faq-event-code-3005-site-is-warming-up-then-timing-out#main-content) English Show submenu for translations ![](https://kb.arms.com/hubfs/ARMS-Logotype_horizontal-transparent_background-light_mode.svg) Open main navigation Close main navigation - English Show submenu for translations - [Customer Portal](https://helpdesk.arms.com/tickets) [Customer Portal](https://helpdesk.arms.com/tickets?hsLang=en) How can we help you? - There are no suggestions because the search field is empty. 1. [ARMS](https://kb.arms.com/arms?hsLang=en) 2. [IT Support](https://kb.arms.com/arms/it-support?hsLang=en) 3. [IT Support Documents](https://kb.arms.com/arms/it-support?hsLang=en#it-support-documents) # FAQ: Event Code: 3005 -- 'Site is warming up' then timing out **Issue:**  Web ARMS is showing ‘Site is warming up’ and then it will time out. This seems to occur after removing old, no longer used .NET Frameworks from the server.    **Error from Event Viewer:**  Event code: 3005 Event message: An unhandled exception has occurred.   **Resolution:**  Run a repair on the latest version of .NET installed on your server. The latest version of ARMS (24.9.2.0) uses .NET Version 8, but if you’re running an older version it might be .NET Version 6 on your server.    On the server: Control Panel -\> Programs -\> Programs and Features -\> Latest .NET Version -\> Change -\> Repair    Below is a Microsoft support article on how to repair a program from Control Panel with Windows 10 or Windows 11:  [Repair apps and programs in Windows - Microsoft Support](https://support.microsoft.com/en-us/windows/repair-apps-and-programs-in-windows-e90eefe4-d0a2-7c1b-dd59-949a9030f317) - [Administrator](https://kb.arms.com/arms/administrator?hsLang=en#main-content) - [Administrator Documents](https://kb.arms.com/arms/administrator?hsLang=en#administrator-documents) - [Administrator FAQs - Error Messages/Troubleshooting](https://kb.arms.com/arms/administrator?hsLang=en#administrator-faqs-error-messages-troubleshooting) - [Administrator FAQs - Feature Questions](https://kb.arms.com/arms/administrator?hsLang=en#administrator-faqs-feature-questions) - 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