Users can be anyone/department that has an email address. The only required fields are a First Name, Last Name, and Email Address. You can also use this with a departmental email or distribution list that sends out to multiple users.
Find the Users button on the home screen of the Notification Manager module.
Select a current User or choose Add New to create a new one.
General Info
Here you’ll need to input a First Name, Last Name, Middle Name and Email Address. You can then mark the user as Active/Inactive and mark whether they receive Public Information only or not.
Active/Inactive can only be unchecked if this is a User-created outside of the department. Active employees will automatically be active.
Public Information only will remove the narrative from any Case Log notifications and the notes/police notes from any CAD notifications.
Rules
Here you can select the rules this user is subscribed to. You can search by Rule Name and choose to only show the subscribed rules or show all. You can check each rule separately or select the checkbox in the header to select all or select none.
Individual Alerts
These alerts will send out automatically at the interval specified in the Notification Manager Setup. They will be put into the mail queue when a CAD event or Case Report is created.
Below is a description of each:
Case Log – Sends out information on the Case Report based on what the officer has filled out.
Remember: The narrative will only show for users that do not have the Public Information Only box checked.
CAD – Sends out information on the CAD Event based on what the dispatcher has filled out.
Name Activity – Sends out information for any Case Report or CAD Event that a name record is added to that the users are subscribed to. This is only for Users with access to ARMS. They will need to choose the names they are subscribed to on their own by going to the Names module on the ARMS home screen and choosing the “Subscribe” button.
24 Hour Summaries
These alerts will send out automatically at the Notification Time specified in the Notification Manager Setup. They will be put into the mail queue when a CAD event or Case Report is created.
Below is a description of each:
Case Log – Sends out information on all Case Reports created within 24 hours based on what the officer has filled out. See Individual Alerts for an example.
CAD – Sends out information on all CAD Events created within 24 hours based on what the dispatcher has filled out. See Individual Alerts for an example.
Department Activity Recap – Sends out a summary of the types of calls and the amount of time for each type of call.
Media Log – Sends out information regarding any calls that are checked to appear in the “Media Log” in the Crime Code from ARMS Setup. This will show public information only.
Radio Log – Sends out a recap of the calls in the radio log and does contain Police Information/Notes from the call.
Daily Notifications
These alerts will send out automatically at the date specified on each module.
Below is a description of each:
Property Review – Sends out on the Review Date specified on the piece of property.
Investigative Assignment Review & Purge – Sends out based on the Review Date and Purge Date, respectively, specified on the “Assign for Investigation”.
Case Approval Notifications
These alerts will send out automatically to the destination user or origin user when a Case Report is Submitted for Approval, Kicked Back, Approved, or Final Approved and they are set to run in the Notification Manager Setup. The employee must also have their email in their Employee File in the ARMS Setup.
Below is a description of each:
Submission – When an origin user submits a Case Report to the destination user.
Kicked Back – When a destination user kicks back a Case Report to the origin user.
Approved – When a destination user approves a Case Report from the origin user.
Final Approved – When a destination user final approves a Case Report from the origin user.
