Officer

ARMS Mobile - CAD Workbook

• ARMS - CAD - Property
• ARMS - CAD - Vehicle
• ARMS - CAD - Name
• ARMS - CAD - Adding Self to Call
• ARMS - CAD - Receiving a Call From CAD
• ARMS - CAD - Self Initiated Calls
• ARMS - Mobile CAD - Overview

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ARMS Mobile - Case Management Workbook

• ARMS - Case Log - Complaints
• ARMS - Case Log - Submit for Approval
• ARMS - Case Log - UCR/Clery
• ARMS - Case Log - Other Media
• ARMS - Case Log - Photos
• ARMS - Case Log - Narrative
• ARMS - Case Log - Property
• ARMS - Case Log - Business
• ARMS - Case Log - Names
• ARMS - Case Log - Face Page
• ARMS - Case Log - Incidents
• ARMS - Case Management - Workflow

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ARMS Mobile - Home Screen Workbook

• ARMS - Home Screen - Tow File
• ARMS - Home Screen - Moving Citations
• ARMS - Daily Briefing
• ARMS - Instant Messenger Walk-through
• ARMS - Geo Files
• ARMS - Home Screen - Property
• ARMS - Home Screen - Vehicle
• ARMS - Home Screen - Name
• ARMS - Home Screen - Case Management
• ARMS Mobile Website Overview

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ARMS Mobile Admin Workbook

• 12.0 Dictionaries Synchronization
• 11.0 CAD Unit
• 10.0 CAD Unit Type
• 9.0 Officer Activity
• 8.0 Cloning
• 7.0 User Access
• 6.0 Employee
• 5.0 Geo Files
• 4.0 Crime and Incident Codes
• 3.0 Find and Replace Code list
• 2.0 Code List
• 1.2 CAD Setup
• 1.1 Case Setup
• 1.0 Department Information

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Officer Documents

• ARMS Driver's License Scanner
• Officer Workbook

Officer FAQs - Case Management

• FAQ: How do I resolve not being able to print CASE reports in ARMS Mobile due to a "Create Channel Error"
• Why wont my narrative print from Case Management on my case?
• How do I make my referrals visible on my departments Clery statistics?
• How to do I edit a case Report after it has been submitted for approval or has a been Approved?
• Why is there no "Non-Criminal" option on the Desktop Client When Creating a Case Report?
• During the Case Approval Process, I cannot send an instant message because there are no divisions to select.
• My Officer cannot input party information on a case
• What media types play in ARMS?
• Why can't I access a case report as an Administrator?
• Is there a way to manually assign case numbers?
• I noticed the confidential check box under the “Restrictions” box in Case Management. How does marking a record confidential affect user interaction with the report?
• How does the Case Approval Process work in ARMS Case Management?
• In case management, a report is locked out by an employee. How do I unlock the report?
• What does a kicked back report look like to the reporting officer?
• Can I limit who can view a case (for Internal Investigations or other purposes)?
• How Can I print out a Case that has redacted information?
• How do I organize the Case Approval process?
• What information from the CAD entry is available for the Case?
• Why can’t I access a Case Report that I created?

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Officer FAQs - Photos and Media

• FAQ: My Users Are Unable to View or Download Media in ARMS
• FAQ: Why Won't My Media Upload on the Mobile Client but it Will on the Thick Client?
• My department is using a video software with a propriety video format. Does ARMS support this format?
• Why are PDFs not displaying in ARMS?
• Media Folder Location