---
title: Officer | ARMS
description: Officer
---

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1. [ARMS](https://kb.arms.com/arms)
2. [Officer](https://kb.arms.com/arms/officer)

# Officer

## ARMS Mobile - CAD Workbook

- [ARMS - CAD - Property](https://kb.arms.com/arms/arms-cad-property)
- [ARMS - CAD - Vehicle](https://kb.arms.com/arms/arms-cad-vehicle)
- [ARMS - CAD - Name](https://kb.arms.com/arms/arms-cad-name)
- [ARMS - CAD - Adding Self to Call](https://kb.arms.com/arms/arms-cad-adding-self-to-call)
- [ARMS - CAD - Receiving a Call From CAD](https://kb.arms.com/arms/arms-cad-receiving-a-call-from-cad)
- [ARMS - CAD - Self Initiated Calls](https://kb.arms.com/arms/arms-cad-self-initiated-calls)
- [ARMS - Mobile CAD - Overview](https://kb.arms.com/arms/arms-mobile-cad-overview)

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## ARMS Mobile - Case Management Workbook

- [ARMS - Case Log - Complaints](https://kb.arms.com/arms/arms-case-log-complaints)
- [ARMS - Case Log - Submit for Approval](https://kb.arms.com/arms/arms-case-log-submit-for-approval)
- [ARMS - Case Log - UCR/Clery](https://kb.arms.com/arms/arms-case-log-ucr/clery)
- [ARMS - Case Log - Other Media](https://kb.arms.com/arms/arms-case-log-other-media)
- [ARMS - Case Log - Photos](https://kb.arms.com/arms/arms-case-log-photos)
- [ARMS - Case Log - Narrative](https://kb.arms.com/arms/arms-case-log-narrative)
- [ARMS - Case Log - Property](https://kb.arms.com/arms/arms-case-log-property)
- [ARMS - Case Log - Business](https://kb.arms.com/arms/arms-case-log-business)
- [ARMS - Case Log - Names](https://kb.arms.com/arms/arms-case-log-names)
- [ARMS - Case Log - Face Page](https://kb.arms.com/arms/arms-case-log-face-page)
- [ARMS - Case Log - Incidents](https://kb.arms.com/arms/arms-case-log-incidents)
- [ARMS - Case Management - Workflow](https://kb.arms.com/arms/arms-case-management-workflow)

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## ARMS Mobile - Home Screen Workbook

- [ARMS - Home Screen - Tow File](https://kb.arms.com/arms/arms-home-screen-tow-file)
- [ARMS - Home Screen - Moving Citations](https://kb.arms.com/arms/arms-home-screen-moving-citations)
- [ARMS - Daily Briefing](https://kb.arms.com/arms/arms-daily-briefing)
- [ARMS - Instant Messenger Walk-through](https://kb.arms.com/arms/arms-instant-messenger-walk-through)
- [ARMS - Geo Files](https://kb.arms.com/arms/arms-geo-files)
- [ARMS - Home Screen - Property](https://kb.arms.com/arms/arms-home-screen-property)
- [ARMS - Home Screen - Vehicle](https://kb.arms.com/arms/arms-home-screen-vehicle)
- [ARMS - Home Screen - Name](https://kb.arms.com/arms/arms-home-screen-name)
- [ARMS - Home Screen - Case Management](https://kb.arms.com/arms/arms-home-screen-case-management)
- [ARMS Mobile Website Overview](https://kb.arms.com/arms/arms-mobile-website-overview)

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## ARMS Mobile Admin Workbook

- [12.0 Dictionaries Synchronization](https://kb.arms.com/arms/12.0-dictionaries-synchronization)
- [11.0 CAD Unit](https://kb.arms.com/arms/11.0-cad-unit)
- [10.0 CAD Unit Type](https://kb.arms.com/arms/10.0-cad-unit-type)
- [9.0 Officer Activity](https://kb.arms.com/arms/9.0-officer-activity)
- [8.0 Cloning](https://kb.arms.com/arms/8.0-cloning)
- [7.0 User Access](https://kb.arms.com/arms/7.0-user-access)
- [6.0 Employee](https://kb.arms.com/arms/6.0-employee)
- [5.0 Geo Files](https://kb.arms.com/arms/5.0-geo-files)
- [4.0 Crime and Incident Codes](https://kb.arms.com/arms/4.0-crime-and-incident-codes)
- [3.0 Find and Replace Code list](https://kb.arms.com/arms/3.0-find-and-replace-code-list)
- [2.0 Code List](https://kb.arms.com/arms/2.0-code-list)
- [1.2 CAD Setup](https://kb.arms.com/arms/1.2-cad-setup)
- [1.1 Case Setup](https://kb.arms.com/arms/1.1-case-setup)
- [1.0 Department Information](https://kb.arms.com/arms/1.0-department-information)

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## Officer Documents

- [ARMS Driver's License Scanner](https://kb.arms.com/arms/arms-drivers-license-scanner)
- [Officer Workbook](https://kb.arms.com/arms/officer-workbook)

## Officer FAQs - Case Management

- [FAQ: How do I resolve not being able to print CASE reports in ARMS Mobile due to a "Create Channel Error"](https://kb.arms.com/arms/faq-how-do-i-resolve-not-being-able-to-print-case-reports-in-arms-mobile-due-to-a-create-channel-error)
- [Why wont my narrative print from Case Management on my case?](https://kb.arms.com/arms/why-wont-my-narrative-print-from-case-management-on-my-case)
- [How do I make my referrals visible on my departments Clery statistics?](https://kb.arms.com/arms/how-do-i-make-my-referrals-visible-on-my-departments-clery-statistics)
- [How to do I edit a case Report after it has been submitted for approval or has a been Approved?](https://kb.arms.com/arms/how-to-do-i-edit-a-case-report-after-it-has-been-submitted-for-approval-or-has-a-been-approved)
- [Why is there no "Non-Criminal" option on the Desktop Client When Creating a Case Report?](https://kb.arms.com/arms/why-is-there-no-non-criminal-option-on-the-desktop-client-when-creating-a-case-report)
- [During the Case Approval Process, I cannot send an instant message because there are no divisions to select.](https://kb.arms.com/arms/during-the-case-approval-process-i-cannot-send-an-instant-message-because-there-are-no-divisions-to-select)
- [My Officer cannot input party information on a case](https://kb.arms.com/arms/my-officer-cannot-input-party-information-on-a-case)
- [What media types play in ARMS?](https://kb.arms.com/arms/what-media-types-play-in-arms)
- [Why can't I access a case report as an Administrator?](https://kb.arms.com/arms/why-cant-i-access-a-case-report-as-an-administrator)
- [Is there a way to manually assign case numbers?](https://kb.arms.com/arms/is-there-a-way-to-manually-assign-case-numbers)
- [I noticed the confidential check box under the “Restrictions” box in Case Management. How does marking a record confidential affect user interaction with the report?](https://kb.arms.com/arms/i-noticed-the-confidential-check-box-under-the-restrictions-box-in-case-management.-how-does-marking-a-record-confidential-affect-user-interaction-with-the-report)
- [How does the Case Approval Process work in ARMS Case Management?](https://kb.arms.com/arms/how-does-the-case-approval-process-work-in-arms-case-management)
- [In case management, a report is locked out by an employee. How do I unlock the report?](https://kb.arms.com/arms/in-case-management-a-report-is-locked-out-by-an-employee.-how-do-i-unlock-the-report)
- [What does a kicked back report look like to the reporting officer?](https://kb.arms.com/arms/what-does-a-kicked-back-report-look-like-to-the-reporting-officer)
- [Can I limit who can view a case (for Internal Investigations or other purposes)?](https://kb.arms.com/arms/can-i-limit-who-can-view-a-case-for-internal-investigations-or-other-purposes)
- [How Can I print out a Case that has redacted information?](https://kb.arms.com/arms/how-can-i-print-out-a-case-that-has-redacted-information)
- [How do I organize the Case Approval process?](https://kb.arms.com/arms/how-do-i-organize-the-case-approval-process)
- [What information from the CAD entry is available for the Case?](https://kb.arms.com/arms/what-information-from-the-cad-entry-is-available-for-the-case)
- [Why can’t I access a Case Report that I created?](https://kb.arms.com/arms/why-cant-i-access-a-case-report-that-i-created)

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## Officer FAQs - Photos and Media

- [FAQ: My Users Are Unable to View or Download Media in ARMS](https://kb.arms.com/arms/faq-my-users-are-unable-to-view-or-download-media-in-arms)
- [FAQ: Why Won't My Media Upload on the Mobile Client but it Will on the Thick Client?](https://kb.arms.com/arms/faq-why-wont-my-media-upload-on-the-mobile-client-but-it-will-on-the-thick-client)
- [My department is using a video software with a propriety video format. Does ARMS support this format?](https://kb.arms.com/arms/my-department-is-using-a-video-software-with-a-propriety-video-format.-does-arms-support-this-format)
- [Why are PDFs not displaying in ARMS?](https://kb.arms.com/arms/why-are-pdfs-not-displaying-in-arms)
- [Media Folder Location](https://kb.arms.com/arms/media-folder-location)

- [Administrator](https://kb.arms.com/arms/administrator#main-content)

    - [Administrator Documents](https://kb.arms.com/arms/administrator#administrator-documents)
    - [Administrator FAQs - Error Messages/Troubleshooting](https://kb.arms.com/arms/administrator#administrator-faqs-error-messages-troubleshooting)
    - [Administrator FAQs - Feature Questions](https://kb.arms.com/arms/administrator#administrator-faqs-feature-questions)
    - [Administrator FAQs - Setup](https://kb.arms.com/arms/administrator#administrator-faqs-setup)
- [Dispatcher](https://kb.arms.com/arms/dispatcher#main-content)

    - [ARMS WebCAD Workbook](https://kb.arms.com/arms/dispatcher#arms-webcad-workbook)
    - [ARMS CAD Workbook](https://kb.arms.com/arms/dispatcher#arms-cad-workbook)
    - [Dispatcher Documents](https://kb.arms.com/arms/dispatcher#dispatcher-documents)
    - [Dispatcher FAQs - Error Messages/Troubleshooting](https://kb.arms.com/arms/dispatcher#dispatcher-faqs-error-messages-troubleshooting)
    - [Dispatcher FAQs - Feature Questions](https://kb.arms.com/arms/dispatcher#dispatcher-faqs-feature-questions)
- [Officer](https://kb.arms.com/arms/officer#main-content)

    - [ARMS Mobile - CAD Workbook](https://kb.arms.com/arms/officer#arms-mobile-cad-workbook)
    - [ARMS Mobile - Case Management Workbook](https://kb.arms.com/arms/officer#arms-mobile-case-management-workbook)
    - [ARMS Mobile - Home Screen Workbook](https://kb.arms.com/arms/officer#arms-mobile-home-screen-workbook)
    - [ARMS Mobile Admin Workbook](https://kb.arms.com/arms/officer#arms-mobile-admin-workbook)
    - [Officer Documents](https://kb.arms.com/arms/officer#officer-documents)
    - [Officer FAQs - Case Management](https://kb.arms.com/arms/officer#officer-faqs-case-management)
    - [Officer FAQs - Photos and Media](https://kb.arms.com/arms/officer#officer-faqs-photos-and-media)
- [NIBRS](https://kb.arms.com/arms/nibrs#main-content)

    - [NIBRS Documents](https://kb.arms.com/arms/nibrs#nibrs-documents)
    - [NIBRS FAQs - Error Messages/Troubleshooting](https://kb.arms.com/arms/nibrs#nibrs-faqs-error-messages-troubleshooting)
    - [NIBRS Videos](https://kb.arms.com/arms/nibrs#nibrs-videos)
    - [NIBRS Workbook](https://kb.arms.com/arms/nibrs#nibrs-workbook)
- [Clery](https://kb.arms.com/arms/clery#main-content)

    - [Clery Workbook](https://kb.arms.com/arms/clery#clery-workbook)
- [Statistical Reporting](https://kb.arms.com/arms/statistical-reporting#main-content)

    - [Dashboard Workbook](https://kb.arms.com/arms/statistical-reporting#dashboard-workbook)
    - [Maxient Workbook](https://kb.arms.com/arms/statistical-reporting#maxient-workbook)
    - [Notification Manager FAQs](https://kb.arms.com/arms/statistical-reporting#notification-manager-faqs)
    - [Notification Manager Workbook](https://kb.arms.com/arms/statistical-reporting#notification-manager-workbook)
    - [Profile Data FAQs](https://kb.arms.com/arms/statistical-reporting#profile-data-faqs)
    - [Profile Data Workbook](https://kb.arms.com/arms/statistical-reporting#profile-data-workbook)
    - [Property/Evidence FAQs](https://kb.arms.com/arms/statistical-reporting#property-evidence-faqs)
    - [Property/Evidence Workbook](https://kb.arms.com/arms/statistical-reporting#property-evidence-workbook)
    - [Report Center Documents](https://kb.arms.com/arms/statistical-reporting#report-center-documents)
    - [Report Center FAQs](https://kb.arms.com/arms/statistical-reporting#report-center-faqs)
    - [UCR Documents](https://kb.arms.com/arms/statistical-reporting#ucr-documents)
    - [Vehicle Maintenance Workbook](https://kb.arms.com/arms/statistical-reporting#vehicle-maintenance-workbook)
- [Parking](https://kb.arms.com/arms/parking#main-content)

    - [Internal Parking Documents](https://kb.arms.com/arms/parking#internal-parking-documents)
    - [Parking Administrator Document](https://kb.arms.com/arms/parking#parking-administrator-document)
    - [Parking Documents](https://kb.arms.com/arms/parking#parking-documents)
    - [Parking End User Documents](https://kb.arms.com/arms/parking#parking-end-user-documents)
    - [Parking FAQs](https://kb.arms.com/arms/parking#parking-faqs)
    - [Release Notes](https://kb.arms.com/arms/parking#release-notes)
- [Webinars](https://kb.arms.com/arms/webinars#main-content)

    - [Administrator](https://kb.arms.com/arms/webinars#administrator)
    - [Clery](https://kb.arms.com/arms/webinars#clery)
    - [Dispatcher](https://kb.arms.com/arms/webinars#dispatcher)
    - [IT Support](https://kb.arms.com/arms/webinars#it-support)
    - [Miscellaneous](https://kb.arms.com/arms/webinars#miscellaneous)
    - [NIBRS](https://kb.arms.com/arms/webinars#nibrs)
    - [Officer](https://kb.arms.com/arms/webinars#officer)
    - [Parking](https://kb.arms.com/arms/webinars#parking)
    - [Statistical Reporting](https://kb.arms.com/arms/webinars#statistical-reporting)
- [Miscellaneous](https://kb.arms.com/arms/miscellaneous#main-content)

    - [Release Notes](https://kb.arms.com/arms/miscellaneous#release-notes)
    - [ARMS User Training Conferences](https://kb.arms.com/arms/miscellaneous#arms-user-training-conferences)
    - [Internal](https://kb.arms.com/arms/miscellaneous#internal)
    - [Support Docs](https://kb.arms.com/arms/miscellaneous#support-docs)
- [IT Support](https://kb.arms.com/arms/it-support#main-content)

    - [Internal IT Support Documents](https://kb.arms.com/arms/it-support#internal-it-support-documents)
    - [IT Support Documents](https://kb.arms.com/arms/it-support#it-support-documents)
- [Internal](https://kb.arms.com/arms/internal#main-content)

    - [Jira Escalation Process and Documents](https://kb.arms.com/arms/internal#jira-escalation-process-and-documents)
    - [Parking Workflows](https://kb.arms.com/arms/internal#parking-workflows)
- [Administration](https://kb.arms.com/arms/administration#main-content)

    - [Personnel Card](https://kb.arms.com/arms/administration#personnel-card)
- [Online Bicycle Registration](https://kb.arms.com/arms/online-bicycle-registration#main-content)

    - [Bicycle Registration Workbook](https://kb.arms.com/arms/online-bicycle-registration#bicycle-registration-workbook)
- [Courtyard - Public Incident Reporting](https://kb.arms.com/arms/courtyard-public-incident-reporting#main-content)

    - [Courtyard Manual](https://kb.arms.com/arms/courtyard-public-incident-reporting#courtyard-manual)

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