What are "Incident Sets"?

Incident Sets

Incident Sets are groups of CAD Incidents that are related either through one event that took place over multiple CAD incidents or as a grouping of CAD Incidents. 

An example of an event that may have multiple CAD Incidents is a bomb threat. This event can have the entire department responding across multiple locations and incidents(traffic control, evacuation, bomb search, etc.). By grouping, the incidents using the Incident Sets functionality, administrators can quickly go through all the related incidents without having to search through incidents before and after the event. As each incident can have one report associated with the event, multiple case reports for the event can be issued for the complete incident set. The administrators can then use the Incident Set Management window found under the CAD Functions menu to print the selected set and review the case numbers for the incident set.

Alternatively, departments can use the incident sets to help track frequently occurring events such as building unlocks. By using the Incident Set Management window dispatchers can quickly navigate through all the linked events and see if a building has already been unlocked or if it still needs to be unlocked.