--- title: Why do my Employees have a blank ID when setting up a CAD Unit? description: Why do my Employees have a blank ID when setting up a CAD Unit? --- [Skip to content](https://kb.arms.com/arms/why-do-my-employees-have-a-blank-id-when-setting-up-a-cad-unit#main-content) English Show submenu for translations ![](https://kb.arms.com/hubfs/ARMS-Logotype_horizontal-transparent_background-light_mode.svg) Open main navigation Close main navigation - English Show submenu for translations - [Customer Portal](https://helpdesk.arms.com/tickets) [Customer Portal](https://helpdesk.arms.com/tickets?hsLang=en) How can we help you? - There are no suggestions because the search field is empty. 1. [ARMS](https://kb.arms.com/arms?hsLang=en) 2. [Administrator](https://kb.arms.com/arms/administrator?hsLang=en) 3. [Administrator FAQs - Error Messages/Troubleshooting](https://kb.arms.com/arms/administrator?hsLang=en#administrator-faqs-error-messages-troubleshooting) # Why do my Employees have a blank ID when setting up a CAD Unit? When setting up a new unit, you may notice that some of your Employees have a blank entry for "Call #" in the Available Employees or Associated Employees list: ![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/43379294331/original/bulmQCsa4C80VN_ndBFScucPhEK4AQKrEQ.png?1671006930) This is usually caused by recently added employees who have never been used in another Unit before.  This does not cause any loss of functionality and is resolved after the unit/employee is used in CAD once the CAD Unit is created and deployed by a dispatcher.     - [Administrator](https://kb.arms.com/arms/administrator?hsLang=en#main-content) - [Administrator Documents](https://kb.arms.com/arms/administrator?hsLang=en#administrator-documents) - [Administrator FAQs - Error Messages/Troubleshooting](https://kb.arms.com/arms/administrator?hsLang=en#administrator-faqs-error-messages-troubleshooting) - [Administrator FAQs - Feature Questions](https://kb.arms.com/arms/administrator?hsLang=en#administrator-faqs-feature-questions) - 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