--- title: "Why is there no \"Non-Criminal\" option on the Desktop Client When Creating a Case Report?" description: "Why is there no \"Non-Criminal\" option on the Desktop Client When Creating a Case Report?" --- [Skip to content](https://kb.arms.com/arms/why-is-there-no-non-criminal-option-on-the-desktop-client-when-creating-a-case-report#main-content) English Show submenu for translations ![](https://kb.arms.com/hubfs/ARMS-Logotype_horizontal-transparent_background-light_mode.svg) Open main navigation Close main navigation - English Show submenu for translations - [Customer Portal](https://helpdesk.arms.com/tickets) [Customer Portal](https://helpdesk.arms.com/tickets?hsLang=en) How can we help you? - There are no suggestions because the search field is empty. 1. [ARMS](https://kb.arms.com/arms?hsLang=en) 2. [Officer](https://kb.arms.com/arms/officer?hsLang=en) 3. [Officer FAQs - Case Management](https://kb.arms.com/arms/officer?hsLang=en#officer-faqs-case-management) # Why is there no "Non-Criminal" option on the Desktop Client When Creating a Case Report? The option for marking a case as either Criminal or Non-Criminal is only available in the ARMS Mobile Client. This feature is to help officers save time by changing the user interface to show what fields are required to submit the case report. Here is an example of the Non-Criminal Report page.   ![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/43100438666/original/EGkaKBU69WuA1p4t8Y1kHInigV2R44XSLw.png?1579292468) There is a red circle next to the Face Page tab. This indicates there are required fields that have been left blank. Select the Face Page tab and fill in the required fields. Only three fields from the Face Page need to be filled in to submit a case.  Here is an example of the Criminal report page.  ![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/43100438669/original/lQZ5x8ELYOoYPR1pzVpyAIMlXyT3Nob6KQ.png?1579292469) Here, you can see many more red circles pertaining to required field that would be needed to fill out a Criminal report. If you were to pull up a case in the desktop client of ARMS, it would not matter if it was a criminal or non-criminal report. The user interface stays the same no matter what. It also does not show up in NIBRS/UCR/CLERY whether or not the case was Criminal or Non-Criminal based on what you select in ARMS Mobile. You will need to fill out that information on the NIBRS/UCR/CLERY reports that you create separately. - [Administrator](https://kb.arms.com/arms/administrator?hsLang=en#main-content) - [Administrator Documents](https://kb.arms.com/arms/administrator?hsLang=en#administrator-documents) - [Administrator FAQs - Error Messages/Troubleshooting](https://kb.arms.com/arms/administrator?hsLang=en#administrator-faqs-error-messages-troubleshooting) - [Administrator FAQs - Feature Questions](https://kb.arms.com/arms/administrator?hsLang=en#administrator-faqs-feature-questions) - [Administrator FAQs - Setup](https://kb.arms.com/arms/administrator?hsLang=en#administrator-faqs-setup) - [Dispatcher](https://kb.arms.com/arms/dispatcher?hsLang=en#main-content) - [ARMS WebCAD Workbook](https://kb.arms.com/arms/dispatcher?hsLang=en#arms-webcad-workbook) - [ARMS CAD Workbook](https://kb.arms.com/arms/dispatcher?hsLang=en#arms-cad-workbook) - [Dispatcher Documents](https://kb.arms.com/arms/dispatcher?hsLang=en#dispatcher-documents) - [Dispatcher FAQs - Error Messages/Troubleshooting](https://kb.arms.com/arms/dispatcher?hsLang=en#dispatcher-faqs-error-messages-troubleshooting) - [Dispatcher FAQs - Feature Questions](https://kb.arms.com/arms/dispatcher?hsLang=en#dispatcher-faqs-feature-questions) - [Officer](https://kb.arms.com/arms/officer?hsLang=en#main-content) - [ARMS Mobile - CAD Workbook](https://kb.arms.com/arms/officer?hsLang=en#arms-mobile-cad-workbook) - [ARMS Mobile - Case Management Workbook](https://kb.arms.com/arms/officer?hsLang=en#arms-mobile-case-management-workbook) - [ARMS Mobile - Home Screen Workbook](https://kb.arms.com/arms/officer?hsLang=en#arms-mobile-home-screen-workbook) - [ARMS Mobile Admin Workbook](https://kb.arms.com/arms/officer?hsLang=en#arms-mobile-admin-workbook) - [Officer Documents](https://kb.arms.com/arms/officer?hsLang=en#officer-documents) - [Officer FAQs - Case Management](https://kb.arms.com/arms/officer?hsLang=en#officer-faqs-case-management) - [Officer FAQs - Photos and Media](https://kb.arms.com/arms/officer?hsLang=en#officer-faqs-photos-and-media) - [NIBRS](https://kb.arms.com/arms/nibrs?hsLang=en#main-content) - [NIBRS Documents](https://kb.arms.com/arms/nibrs?hsLang=en#nibrs-documents) - [NIBRS FAQs - Error Messages/Troubleshooting](https://kb.arms.com/arms/nibrs?hsLang=en#nibrs-faqs-error-messages-troubleshooting) - [NIBRS Videos](https://kb.arms.com/arms/nibrs?hsLang=en#nibrs-videos) - [NIBRS Workbook](https://kb.arms.com/arms/nibrs?hsLang=en#nibrs-workbook) - [Clery](https://kb.arms.com/arms/clery?hsLang=en#main-content) - [Clery Workbook](https://kb.arms.com/arms/clery?hsLang=en#clery-workbook) - [Statistical Reporting](https://kb.arms.com/arms/statistical-reporting?hsLang=en#main-content) - [Dashboard Workbook](https://kb.arms.com/arms/statistical-reporting?hsLang=en#dashboard-workbook) - [Maxient Workbook](https://kb.arms.com/arms/statistical-reporting?hsLang=en#maxient-workbook) - [Notification Manager FAQs](https://kb.arms.com/arms/statistical-reporting?hsLang=en#notification-manager-faqs) - [Notification Manager Workbook](https://kb.arms.com/arms/statistical-reporting?hsLang=en#notification-manager-workbook) - [Profile Data FAQs](https://kb.arms.com/arms/statistical-reporting?hsLang=en#profile-data-faqs) - [Profile Data Workbook](https://kb.arms.com/arms/statistical-reporting?hsLang=en#profile-data-workbook) - [Property/Evidence FAQs](https://kb.arms.com/arms/statistical-reporting?hsLang=en#property-evidence-faqs) - [Property/Evidence Workbook](https://kb.arms.com/arms/statistical-reporting?hsLang=en#property-evidence-workbook) - [Report Center Documents](https://kb.arms.com/arms/statistical-reporting?hsLang=en#report-center-documents) - [Report Center FAQs](https://kb.arms.com/arms/statistical-reporting?hsLang=en#report-center-faqs) - [UCR Documents](https://kb.arms.com/arms/statistical-reporting?hsLang=en#ucr-documents) - [Vehicle Maintenance Workbook](https://kb.arms.com/arms/statistical-reporting?hsLang=en#vehicle-maintenance-workbook) - [Parking](https://kb.arms.com/arms/parking?hsLang=en#main-content) - [Internal Parking Documents](https://kb.arms.com/arms/parking?hsLang=en#internal-parking-documents) - [Parking Administrator Document](https://kb.arms.com/arms/parking?hsLang=en#parking-administrator-document) - [Parking Documents](https://kb.arms.com/arms/parking?hsLang=en#parking-documents) - [Parking End User Documents](https://kb.arms.com/arms/parking?hsLang=en#parking-end-user-documents) - [Parking FAQs](https://kb.arms.com/arms/parking?hsLang=en#parking-faqs) - [Release Notes](https://kb.arms.com/arms/parking?hsLang=en#release-notes) - [Webinars](https://kb.arms.com/arms/webinars?hsLang=en#main-content) - [Administrator](https://kb.arms.com/arms/webinars?hsLang=en#administrator) - [Clery](https://kb.arms.com/arms/webinars?hsLang=en#clery) - [Dispatcher](https://kb.arms.com/arms/webinars?hsLang=en#dispatcher) - [IT Support](https://kb.arms.com/arms/webinars?hsLang=en#it-support) - [Miscellaneous](https://kb.arms.com/arms/webinars?hsLang=en#miscellaneous) - [NIBRS](https://kb.arms.com/arms/webinars?hsLang=en#nibrs) - [Officer](https://kb.arms.com/arms/webinars?hsLang=en#officer) - [Parking](https://kb.arms.com/arms/webinars?hsLang=en#parking) - [Statistical Reporting](https://kb.arms.com/arms/webinars?hsLang=en#statistical-reporting) - [Miscellaneous](https://kb.arms.com/arms/miscellaneous?hsLang=en#main-content) - [Release Notes](https://kb.arms.com/arms/miscellaneous?hsLang=en#release-notes) - [ARMS User Training Conferences](https://kb.arms.com/arms/miscellaneous?hsLang=en#arms-user-training-conferences) - [Internal](https://kb.arms.com/arms/miscellaneous?hsLang=en#internal) - [Support Docs](https://kb.arms.com/arms/miscellaneous?hsLang=en#support-docs) - [IT Support](https://kb.arms.com/arms/it-support?hsLang=en#main-content) - [Internal IT Support Documents](https://kb.arms.com/arms/it-support?hsLang=en#internal-it-support-documents) - [IT Support Documents](https://kb.arms.com/arms/it-support?hsLang=en#it-support-documents) - [Internal](https://kb.arms.com/arms/internal?hsLang=en#main-content) - [Jira Escalation Process and Documents](https://kb.arms.com/arms/internal?hsLang=en#jira-escalation-process-and-documents) - [Parking Workflows](https://kb.arms.com/arms/internal?hsLang=en#parking-workflows) - [Administration](https://kb.arms.com/arms/administration?hsLang=en#main-content) - [Personnel Card](https://kb.arms.com/arms/administration?hsLang=en#personnel-card) - [Online Bicycle Registration](https://kb.arms.com/arms/online-bicycle-registration?hsLang=en#main-content) - [Bicycle Registration Workbook](https://kb.arms.com/arms/online-bicycle-registration?hsLang=en#bicycle-registration-workbook) - [Courtyard - Public Incident Reporting](https://kb.arms.com/arms/courtyard-public-incident-reporting?hsLang=en#main-content) - [Courtyard Manual](https://kb.arms.com/arms/courtyard-public-incident-reporting?hsLang=en#courtyard-manual) [mailto:support@arms.com](mailto:support@arms.com) Copyright © 2026, End2End Public Safety