Managing Your Schedule
Created by Greg Katz, Modified on Mon, 7 Apr, 2025 at 12:39 PM by Greg Katz
Viewing and tracking your schedule, requesting time off and tracking your hours bank is conveniently available from the DHQ app. There is also some functionality available on the DHQ website which is also outlined below as well.
Viewing My Schedule
Mobile App
From the DHQ mobile app, tap the Scheduling tile
Then tap on My Schedule
The current month calendar will be displayed. A blue dot on the calendar represents a scheduled workday. The current day is highlighted in gray and those highlighted in red represents a schedule change. Tap on Filters button to narrow the data that is displayed.
Tap on a day to view more details about your schedule
Tap to open to view even more details
DHQ Website
Go to the DHQ Schedule page
The master schedule will be displayed. To filter your schedule, go to the search box on the right/top of the calendar and type in a name
As you are typing the calendar will filter as shown below
Requesting Time Off
Mobile App
From the DHQ mobile app schedule tap on Add New Time Off Request
Fill in the request form. Select the time off type and date range. Based on the date range entered, the system will match your shift for that day. Select the shift from the drop-down menu. Tap Submit.
The submission will be confirmed next
DHQ Website
Go to the DHQ Schedule page and click on Add Time Off Request
The request form will open. Fill in the request while selecting the appropriate shift and click Submit. (On the bottom of the form the roster is displayed)
A push notification will appear in the mobile app that the request was sent for approval. The request will also appear on the main calendar as a pending request for supervisor action.
Check Time Off Status
Mobile App
From the DHQ mobile app schedule tap on Time Off Status
At the top of the status page there are three tabs; Pending, Approved and Declined (Pending and Approved tabs shown below) A toggle at the top is also available to show current or all items.
DHQ Website - Time off status not available
Checking Your Hours Bank
Mobile App
From the DHQ mobile app schedule tap on My Hours Bank
The bank page displays remaining hours by category
DHQ Website
From the Schedule page click on Personnel Data Card
Scroll down the Personnel Data Card to the section, Officer Hours Details to view time balances
