---
title: Resource & Statistical Tracking System (RSTS)
description: Event tracking
---

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# Resource & Statistical Tracking System (RSTS)

**Resource & Statistical Tracking System (RSTS)**

Created by Greg Katz, Modified on Mon, 28 Apr, 2025 at 1:02 PM by Greg Katz

RSTS has been created for small agencies without access to a CAD system, providing the ability to track events and activities. 

**Note: Your agency may be setup differently than what is shown below but the concept should be similar**

From your DHQ homepage click on **RSTS**

![](https://kb.arms.com/hubfs/Knowledge%20Base%20Import/_UXfotdXElkvJHQh7KUk5uY2c7aU5LWxiA.png)

RSTS will open with the current activity and event log displayed (may be agency specific)

![](https://kb.arms.com/hubfs/Knowledge%20Base%20Import/UXXhbdq-FvPEvZi0lTcj1hQU5J-UqmTnpg.png)

There are two different types of entries a user can add:

- Events - Calls for Service
- Activities - Officer initiated (building/location checks), or directed (traffic enforcement, community policing, etc)

**Adding an Activity** 

Click on **Add Activity** in the left side navigation or **New Item** above the Activity Log

![](https://kb.arms.com/hubfs/Knowledge%20Base%20Import/MuO9dLAaN0AY_ubG4WRn-XmXDrPMCcp-Lg.png)

The Activity form will display as shown below

![](https://kb.arms.com/hubfs/Knowledge%20Base%20Import/zJ1QcwCNRKe43rml99uy6VvN85LpHstQbw.png)

When starting a new activity, the current, logged in user will be backfilled in the **Officer Name** field (this can be edited, if needed).

The last selection on the form, **Add to Report**, defaults to **Yes**. By selecting **No**, the entry will not appear in the **Call History Report** (see below)

Once the user is done filling in all the appropriate fields, click save to add the entry into the **Activity Log**.

**Adding an Event**

 

Click on **Add Event** in the left side navigation or **New Item** above the Activity Log

![](https://kb.arms.com/hubfs/Knowledge%20Base%20Import/LRBGChZw_HKuK8DbJpDVMbisz23DMXEGYg.png)

The Event form will display as shown below

![](https://kb.arms.com/hubfs/Knowledge%20Base%20Import/EYD9VYwKWbNmlmryKtw8vErl7aNgNAEzsw.png)

When starting a new activity, the current, logged in user will be backfilled in the **Officer Name** field (this can be edited, if needed).

The top section contains the basic facts of the event like times, location and caller name. **Event Type** acts as a classification for the event and can be broken down in the **Call History Report** (See below).

In the bottom section, **Final Call for Service**, you may select up to three codes related to the event for tracking and reporting.

If the event needs to be reviewed for Quality Assurance later, the user can select **Yes**. Selecting **Yes** will ensure that the event is displayed in the **QA Needed** list (See below).

If an RMS report is to be completed, the user may select **Yes** to **RMS Report Taken** and specify the **Case Number.**

Click **Save** to add the Event to the database.

**Viewing and Editing the Activity and Event Lists**

Click **All Activity** or **All Events** to display completed historical lists

![](https://kb.arms.com/hubfs/Knowledge%20Base%20Import/bbXIzOUX55E58YeNvfSOdld2WBn9quVrNA.png)

Once a list is open, a record can be opened by clicking on the case number or edited by selecting the row and by clicking **Edit.**

![](https://kb.arms.com/hubfs/Knowledge%20Base%20Import/vtF8bItJZuBtmymXFddjSa5ehyY_lIYPNg.png)

**Quality Assurance List**

Click on **QA Needed** to view all events flagged for QA

![](https://kb.arms.com/hubfs/Knowledge%20Base%20Import/UaXJoqxPfkadqtwk7-JwEL-e4He-b99Ktg.png)

 

Once the list is open, a record can be opened by clicking on the case number or edited by selecting the row and by clicking **Edit** as was shown earlier**.**

**Call History Report**

Click on **Call History Report** in the left side navigation

![](https://kb.arms.com/hubfs/Knowledge%20Base%20Import/ex_mQp2CigxrXaRnsMsekdn6JcuzQlON5w.png)

The **Call History Report** form will open.

![](https://kb.arms.com/hubfs/Knowledge%20Base%20Import/7QO_BtXUurs5iI897zR11AAs4_9JZhwWLw.png)

The user can search by date, Officer, shift and call origin. The report will display all the searched data.

![](https://kb.arms.com/hubfs/Knowledge%20Base%20Import/ZsklB66pCqpiEGxjJlZfXfcGNyLrnpQEBw.png)

To export the searched data to a CSV file, click **Export**.

![](https://kb.arms.com/hubfs/Knowledge%20Base%20Import/TRz-qPecM40uFu9XGb9zng-J2EEdLpZY6Q.png)

 

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