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Resource & Statistical Tracking System (RSTS)

Resource & Statistical Tracking System (RSTS)

    Created by Greg Katz, Modified on Mon, 28 Apr, 2025 at 1:02 PM by Greg Katz

    RSTS has been created for small agencies without access to a CAD system, providing the ability to track events and activities. 


    Note: Your agency may be setup differently than what is shown below but the concept should be similar


    From your DHQ homepage click on RSTS




    RSTS will open with the current activity and event log displayed (may be agency specific)




    There are two different types of entries a user can add:


    • Events - Calls for Service
    • Activities - Officer initiated (building/location checks), or directed (traffic enforcement, community policing, etc)

    Adding an Activity 


    Click on Add Activity in the left side navigation or New Item above the Activity Log



    The Activity form will display as shown below



    When starting a new activity, the current, logged in user will be backfilled in the Officer Name field (this can be edited, if needed).


    The last selection on the form, Add to Report, defaults to Yes. By selecting No, the entry will not appear in the Call History Report (see below)


    Once the user is done filling in all the appropriate fields, click save to add the entry into the Activity Log.



    Adding an Event

     

    Click on Add Event in the left side navigation or New Item above the Activity Log



    The Event form will display as shown below



    When starting a new activity, the current, logged in user will be backfilled in the Officer Name field (this can be edited, if needed).


    The top section contains the basic facts of the event like times, location and caller name. Event Type acts as a classification for the event and can be broken down in the Call History Report (See below).


    In the bottom section, Final Call for Service, you may select up to three codes related to the event for tracking and reporting.


    If the event needs to be reviewed for Quality Assurance later, the user can select Yes. Selecting Yes will ensure that the event is displayed in the QA Needed list (See below).


    If an RMS report is to be completed, the user may select Yes to RMS Report Taken and specify the Case Number.


    Click Save to add the Event to the database.



    Viewing and Editing the Activity and Event Lists


    Click All Activity or All Events to display completed historical lists


    Once a list is open, a record can be opened by clicking on the case number or edited by selecting the row and by clicking Edit.



    Quality Assurance List

    Click on QA Needed to view all events flagged for QA

     

    Once the list is open, a record can be opened by clicking on the case number or edited by selecting the row and by clicking Edit as was shown earlier.

    Call History Report

    Click on Call History Report in the left side navigation


    The Call History Report form will open.


    The user can search by date, Officer, shift and call origin. The report will display all the searched data.




    To export the searched data to a CSV file, click Export.