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title: E-Citation
description: In-Synch
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# E-Citation

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### E-Citation

 Created by Russ Hartle, Modified on Tue, 11 Nov, 2025 at 9:59 AM by Russ Hartle

### Automate the transfer of Traffic Citations into In-Synch RMS

The E-Citation Interface reduces the duplication of data entry, saving agencies valuable time and resources. Imported citations can create new call-for-service records or link to existing call-for-service records in the In-Synch RMS database. The E-Citation Interface has built-in logic to use existing data to populate the vehicle, driver, owner, and address information, further enhancing the In-Synch RMS master indexes. This logic can also create new records when data isn’t available from existing records in the RMS.

- The E-Citation vendor’s application exports traffic citation details at a predetermined interval or trigger into a folder that is specified in the configuration.
- In-Synch Systems’ E-Citation Interface monitors this export folder. Upon seeing a new file, the E-Citation Interface will read and process this file.
- Using the E-Citation Interface’s enhanced logic, the citation fields and master index information is either chosen or imported into the Traffic Citation module of In-Synch RMS. The Traffic Citation can be linked to an existing call-for-service or a new call-for-service can be created from the citation, depending on agency preference.

In-Synch Systems interfaces with several E-Citation vendors across the country. These vendors consist of:

- [DigiTicket](https://www.manula.com/manuals/in-synch-systems/internal-wiki/1/en/topic/digiticket)
- [TraCS](https://www.manula.com/manuals/in-synch-systems/internal-wiki/1/en/topic/tracs)

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