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title: Probation Query Install Instructions
description: In-Synch
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# Probation Query Install Instructions
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### Probation Query Install Instructions
Created by Russ Hartle, Modified on Tue, 15 Apr, 2025 at 10:04 AM by Russ Hartle
1. Copy the following files to the Program Files \\ In-Synch Directory (Program Files (x86) on 64-bit machines)
1. ProbationQuery.exe
2. ProbationWebService.dll
3. ProbationSetup.exe
2. Run ProbationSetup
[](https://manula.s3.amazonaws.com/user/9801/img/probation-query-install-instructions-001.png)
1. Click Setup
2. Wait Until You Receive the Success Message
[](https://manula.s3.amazonaws.com/user/9801/img/probation-query-install-instructions-002.png)
3. **IF YOU DON’T GET THIS MESSAGE CONTACT SUPPORT (1-800-243-6540)**
3. Open In-Synch.ini
4. Add the Following Section
[](https://manula.s3.amazonaws.com/user/9801/img/probation-query-install-instructions-001.png)[](https://manula.s3.amazonaws.com/user/9801/img/probation-query-install-instructions-002.png)
1. If they haven’t done so already, have In-Synch Staff (1-800-243-6540) add the Dispatch icon to the toolbar (Only Needs to be done on one machine)
2. Make sure the proper user(s) or group(s) have the RMS.PROBATION\_QUERY right at a level of 7 in Security
3. Log into the RMS on this machine and click the CAD Interface icon
[](https://manula.s3.amazonaws.com/user/9801/img/probation-query-install-instructions-003.png)
4. The Probation Query App Should Open
[](https://manula.s3.amazonaws.com/user/9801/img/probation-query-install-instructions-004.png)
1. Type “Harold” in the First Name spot
2. Type “Smith” in the Last Name spot
3. Click the Run Probation Query button (We are currently in Test mode)
4. Get a response back
[](https://manula.s3.amazonaws.com/user/9801/img/probation-query-install-instructions-005.png)
1. If you receive any errors Call In-Synch Support (1-800-243-6540)
2. If the test data changes you may receive the following. They are also acceptable.
[](https://manula.s3.amazonaws.com/user/9801/img/probation-query-install-instructions-006.png)
[](https://manula.s3.amazonaws.com/user/9801/img/probation-query-install-instructions-007.png)
3. If the query is successful, we are ready to make the queries to the live system
5. Rerun Probation Setup
1. Click “Set Live”
[](https://manula.s3.amazonaws.com/user/9801/img/probation-query-install-instructions-008.png)
6. The application is now running against live data, please adhere to all data and user standards required by Probation and Agency Policy
[](https://manula.s3.amazonaws.com/user/9801/img/probation-query-install-instructions-003.png)[](https://manula.s3.amazonaws.com/user/9801/img/probation-query-install-instructions-004.png)[](https://manula.s3.amazonaws.com/user/9801/img/probation-query-install-instructions-005.png)[](https://manula.s3.amazonaws.com/user/9801/img/probation-query-install-instructions-006.png)[](https://manula.s3.amazonaws.com/user/9801/img/probation-query-install-instructions-007.png)[](https://manula.s3.amazonaws.com/user/9801/img/probation-query-install-instructions-008.png)
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