Searching a Phone Number

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Searching a Phone Number

Created by Russ Hartle, Modified on Thu, 3 Apr, 2025 at 3:15 PM by Russ Hartle

The Master Phone Index is a query tool used to search the database for person or organization records matching an entered phone number. By default, it is available to all users. Users can view the master indexes of matches and make connections between objects in the database.

1. Click on the “Master Phone” button from the main RMS toolbar to open the Master Phone Index

1. Enter the 10-digit phone number (A), and then click the “Search” button (B) or the “Search Data Sharing Network” ( C ).

*TIPS
You can search all phone numbers by putting nothing into the box (A) or any number of characters after that. Please note the lower number of characters you use to search the greater the results will be.

2. Any results matching the entered phone number will display in the results grid if you choose “Search” (B). If you choose “Search Data Sharing Network” ( C ) you can follow the steps in the Data Sharing section of this manual.

3. If you need to do an additional search, just click the “Clear” button to wipe the results, and ready Master Phone for a new search.

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