---
title: Appeal
description: Appeal
---
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# Appeal
***Appeal***
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*Appeal TreeView*
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**General Settings**
Multiple levels of Appeal can be entered. Each level has its own settings.
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*Appeal Settings Menu*
**Appeal Level** - Enter the Appeal Level that is being set up. The appellants must be denied a Level 1 Appeal before they can use the Level 2 Appeal, the Level 2 must be denied before the Level 3, etc.
**Allow Within** - Select the maximum number of days after the Issue Date or Notice 1 date that the Appeal will be allowed.
***Note:*** *When entering an appeal in the TickeTrak 10 application, a user with admin rights can overwrite write the date limits. This cannot be done via the customer Web Portal.*
**Days of** -Select the *Issue Date* of the Ticket or the *Notice 1* date.
**Require Payment** - If this is checked, then the Ticket must be paid prior to making an Appeal.
**Add Fee** -A Fee can be automatically added to the ticket.
***Note:*** *The Fee must be set up in Fee Code in System Settings before it can be selected here.*
**When** - Select when the Fee will be added, *On Appeal* or *On Appeal Denial*.
***Note:*** *Fee template letters must be set up in Template in System Settings before they can be selected here.*
**On Appeal Letter** - Select the default letter. This is the letter the offender will receive when they first appeal the Ticket.
**Granted Letter** - Select the default letter. This is the letter the offender will receive if their Appeal is granted.
**Denied Letter** - Select the default letter. This is the letter the offender will receive if their Appeal is denied.
**Use Hearing Schedule**- This is used to enter a specific Date, Time, and Official for each Ticket.
***Note:*** *The Hearing Schedule must be set up in Appeal in System Settings before it can be used here.*
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**Appeal Hearing Date**
The Hearing Official and Hearing Session and Times must be entered prior to the Appeal Hearing Date.
*Hearing Date Options*
Select the **Hearing Date**, then select the **Session** and **Official**.
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**Appeal Hearing Official**
Enter the **Name**, **Title**, and **Address** information for the Hearing Official.
*Hearing Official Options*
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**Appeal Hearing Session and Times**
Enter the Hearing Sessions **Code** and **Description**.
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*Hearing Session Options*
After the Code has been entered, select it in the list by clicking it. Times may be added for each session by clicking **Add**.
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*Hearing Session Time Options*
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**Codes**
Both **On Appeal** codes and **Judgement** codes are added here.
**Appeal Code** - Select a **Code** and **Description** and select which **Code** will be used online on the **Web Portal**. Codes have a 3 character limit.
**Judgement Codes** - Select a **Code** and **Description**. Codes have a 3 character limit.
*Appeal and Judgement Code Options*
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